Frequently asked questions

Orders & Shipping

Our warehouses strive to have orders processed and ready to ship within 1-2 business days. Orders placed after 8:00 AM ET, or on weekends and holidays, are processed starting the next business day. Delivery takes 3-7 business days after shipment.

Our shipping service covers only the contiguous 48 states of the United States. We currently do not ship to Alaska, Hawaii, US territories, APO/FPO/DPO addresses or PO boxes due to high shipping costs and elevated risk of product damage in transit.

Yes, you can contact our service team support@sykiariol.com to cancel your order. Please noticed that you can only cancel orders within 48 hours from the time of your order.

Order amount under $89, the shipping fee is $8.99.

Order amount over $89 (including $89), free shipping.

If you are not completely satisfied, our return policy is valid for 30 days from the date you receive your item. Eligible returns made within this 30-day window qualify for a refund of the amount actually paid for the returned items, plus applicable sales tax paid on those items. Both regular-priced and discounted items are eligible under our return policy. Original shipping charges are non-refundable. Return requests submitted after the 30-day period cannot be accepted for refund or exchange. Please contact our service team: support@sykiariol.com.

Yes. You can track your order by provided tracking number at this website: https://sykiariol.com/apps/parcelpanel

Please follow the return steps refer to our return policy: https://sykiariol.com/pages/refund-return-policy

We have implemented a 7-day Price Protection Policy. If you notice a price drop on our website within 7 days of your purchase, please email us at support@sykiariol.com with your order number and a screenshot of the lower price. Our customer service team will review your request within 3 business days. Please note: Price protection does not apply to special promotional events (such as Black Friday, Cyber Monday), flash sales, or clearance items.

Product & Care

Choose a rolling cart or drawer organizer for supplies, a garment rack for clothing, or open shelving for kitchen and laundry essentials. Compare each product’s dimensions, materials and features before ordering.

Assembly requirements and time vary by product. Follow the instructions supplied with your item and check its product page for details. Garment racks, shelving units and drawer organizers use different assembly steps. Contact support@sykiariol.com if you need help.

Please contact our service team support@sykiariol.com with photos of products, also circle the missing or broken parts, we will arrange reshipment for the parts for you.

From rolling drawer carts to kids' storage, SYKIARIOL brings smart storage to every corner of your home. Our carts feature a rust-proof steel frame, smooth-glide plastic drawers, and a natural wooden top — all on 360° swivel wheels with locks. Where applicable, selected products or materials may incorporate recycled content and meet recognized standards such as the Global Recycled Standard (GRS).

Make sure the frame and drawer rails are installed in the correct direction, and that each drawer rests properly on both guide rails. Correct installation helps the drawers slide smoothly.

Check the rack height, base dimensions and hanging rail width on the product page. For an expandable model, compare both the minimum and maximum rail width. Lock the casters when the rack stays in position.

Compare the four-tier and five-tier dimensions on the product page. Check the space above and beside the shelf, level the adjustable feet and use the supplied wall fixing kit according to the assembly instructions.